PRIVACY POLICY
We, at IndyMandi, take your privacy very seriously. Please carefully go through the rest of the document to learn more about our privacy policy.
Please note that our privacy policy is subject to change at any time with or without prior notice to you. To ensure you are aware of any changes, please review this policy periodically by visiting this page here.
By visiting https://indymandi.com (“Website”), you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, you must not use or access our website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal and/or business information in accordance with this Privacy Policy.
How IndyMandi Uses Customers’ Personal and/or business information
This policy covers how IndyMandi treats personal and/or business information that IndyMandi collects and receives. When you use our services provided through our website, we collect and store your personal and/or business information which is provided by you to us from time to time for KYC. We collect such information to provide you with a hassle-free, safe, efficient, smooth and customized experience. This enables us to deliver services, options and features that meet your needs and to tailor our website to make your experience safer and easier. We collect personal and/or business information from you that we consider necessary for achieving the purpose described earlier.
While browsing our website, we do not require you to tell us who you are or reveal any personal demographics about yourself. Once you give us your personal and/or business information, you are not anonymous to us. To the extent possible, we indicate mandatory fields and optional fields. You are always given the option to not provide information by choosing not to use a particular service or feature on the Website. Through our web-based algorithm we may automatically track certain information about you based upon your behaviour such as browsing, etc., on our Website. We use this information to do internal research on our users'/ subscriber’s demographics, interests, and behavior to better understand, protect and serve our users/ subscriber and such information is subsequently compiled and analysed on an aggregated basis. This information may include, but not limited to, the web address or link or URL or internet location that you just came from, which URL you next go to, your computer browser information, and your IP address.
- What is a Cookie?
- Our Cookie Policy
- What We do with Your Personal Correspondences
- How We use your Demographic and Profile Data Data
- How and When We Use and Share Your Personal and/or Business information
- Linking to Other Websites
- How We Secure Your Data
- Choice/Opt-Out
- Your Consent to Collection and Usage of Information
- Dispute and Grievances
- Feedback and Questions
What is a Cookie?
A "cookie" is a small text file given ID tag that is stored on your computer’s browser directory or program data subfolders so that it can be later read back from that browser. Cookies aid browsers in a particular computer to remember information specific to a given user/subscriber. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not collect or attempt to collect or contain any of your personally identifiable information.
Our Cookie Policy
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files downloaded automatically when you visit our website and placed on your hard drive that assist us in providing our services. Certain features that we offer are only available through the use of a "cookie".
In addition, we use cookies to allow you to enter your password less frequently during a session and in other words extend your login session. We use cookies to generate information that is targeted to your interests. Most cookies are "temporary cookies" which are downloaded during each login session and are automatically deleted from your hard drive at the end of that session. You are at liberty to decline our cookies if your browser permits. However, this may affect your ability to access certain features on our website, which may include but not limited to, requiring you to enter passwords frequently during a session.
This policy does not apply to the practices of companies that IndyMandi does not own or control, or to people that IndyMandi does not employ or manage.
What We do with Your Personal Correspondences
When you communicate with us by sending emails or letters or use other ways of communications, or if other users or third parties, send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you
How We use your Demographic and Profile Data
We use personal and/or business information to provide the services you request. We use your personal and/or business information to: resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In order to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users'/subscribers’ activities on our website. At times we may occasionally ask you to complete optional online surveys, which you may fill or discard at your own discretion. These surveys may ask you for contact information and demographic information.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
How and When We Use and Share Your Personal and/or Business information
We may disclose personal and/or business information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal and/or business information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users/ user/subscribers or the general public.
While you place a request to order items through the IndyMandi Platform, your information is provided to us and to the sellers/merchants with whom you may choose to order. In order to facilitate your online order processing, we provide your information to that seller/merchant in a similar manner as if you had made a order directly with the merchant. If you provide a mobile phone number, IndyMandi may send you text messages regarding the order’s delivery status.
We may share personal and/or business information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
Should IndyMandi be acquired by another business entity, or in the event of reorganization, amalgamation, restructuring of business, we may share or sell some or all of your personal and/or business information with such business entity. When such transaction occurs, the other business entity or the new combined entity will be required to follow this privacy policy with respect to your personal and/or business information.
Linking to Other Websites
Our website may have now or in the future links to other websites which may collect personally identifiable information about you. Indymancdi cannot be held liable in any way, form or fashion for the privacy practices or the content of those linked websites; your discretion is required.
How We Secure Your Data
Your security is of paramount importance to us. Our website has stringent security measures in place to protect the loss, misuse, and alteration of data or information stored by us or under our control. Each time you change, update, modify or access your account information, we offer the use of a secure server. Using our foolproof and intelligent security policies, we protect the information that you provide us against any unauthorized access.
Choice/Opt-Out
We provide users/ user/subscribers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us, although this is limited to only such non-essential emails. Critical information regarding your account including but may not limited to, profile changes, address change, transactional updates, payment receipt, etc. will be communicated to your email address or other means opted by you or deemed fit by us.
Your Consent to Collection and Usage of Information
By using our website and/ or by providing your information, you consent to the collection and use of the information you disclose on our website in accordance with this Privacy Policy, including but not limited to, your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always kept abreast of what information we collect, how we use it, and under what circumstances we disclose it.
Dispute and Grievances
In accordance with Digital Personal Data Protection Act, 2023 , the name and contact details of the Grievance Officer are provided below:
Name of Grievance Officer: Krupa Venkatesh
Address: No.12, 2nd Floor, Vani Vilas Road. VV Puram Bengaluru – 560004
Phone: 9845363898
Email: krupa@indymandi.com
Time: Monday – Friday 9.30am to 6 pm
Feedback and Questions
If you have questions or clarifications or dispute regarding this privacy statement, please direct such correspondence to the following E-mail address: krupa@indymandi.com